Returns & Refunds Policy

Refund & Exchange Policy – CleatsPoint

No Refunds or Returns
We do not offer refunds or returns once an order has been placed and delivered.

Exchange Eligibility

Exchanges are only accepted under the following conditions:

• The product was damaged during transit

• The product has a manufacturing defect

• You received the wrong style or size than what you ordered

Note: We do not accept exchanges if the product matches the size and style ordered. Please refer to the size chart carefully before placing your order.

To qualify for an exchange, the item must be:

• Unused, unwashed, and in original condition

• In its original packaging with all tags intact

Exchange requests must be made within 48 hours of delivery. After this period, exchanges will no longer be accepted.

Exchange Policy

How to Request an Exchange
To request an exchange, please contact us via WhatsApp at +91 7209547413 and provide the following details:

1. Your Order ID

2. Clear photos of the item showing the issue (if applicable)

3. A brief description of the problem

Once we receive your request, our customer support team will review the details and guide you through the next steps to ensure a smooth and quick exchange process.